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Creating Winning Customer Service in the Banking Industry
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"Creating Winning Customer Service in the Banking Industry"

Discover how banks are re-engaging customers and expanding their reach with digital interactions.

While the onset of the COVID-19 pandemic in 2020 may have changed the ways banks and customers interact at a core level, 2021 may represent a reset in how financial institutions look to appeal to niches of users.

INCLUDED IN THIS TRENDLINE

  • How neobanks are cashing in on the Gen Z market
  • Valley Bank unveils payments app for cannabis businesses
  • Georgia bank's new owners eye a digital makeover without losing the personal touch


Offered Free by: Banking Dive and Genesys
See All Resources from: Banking Dive and Genesys

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